Privacy Policy of Vitalijs Serguns / Mosaic Pins
This Privacy Policy explains how and when I collect, use, and share information when you purchase from me, contact me, or otherwise use my services through mosaicpins.space.
1. Information I Collect
To fulfill your order, I need certain information, including your name, email address, mailing address, payment details, and information about the product you ordered.
When you contact me directly, you may also provide additional personal information (for example, for custom orders).
2. Why I Need Your Information and How I Use It
I collect, use, and share your information based on several legal grounds, including:
- When necessary to provide my services, such as fulfilling orders, resolving disputes, and offering customer support;
- When required to comply with legal obligations, such as storing tax-related information about your purchases;
- To the extent necessary for my legitimate business interests, provided these interests do not override your rights and interests (for example, to provide and improve my services).
I do not use your information for marketing or promotional emails.
3. Information Sharing and Disclosure
Your information is important to my business. I share your personal information only in the following circumstances:
- Service Providers: I may use trusted third parties (such as shipping companies) to fulfill orders. These parties receive only the information necessary to perform their services;
- Legal Compliance: I may disclose your information if required by law, to prevent fraud, or to protect the rights and safety of my customers and others.
4. Data Retention
I retain your personal data only as long as necessary to fulfill my obligations and comply with legal requirements. Typically, data is kept for up to 4 years.
5. International Data Transfers
Your information may be stored and processed by third-party cloud services outside the EU. Where this occurs, I take reasonable steps to ensure such transfers comply with GDPR requirements.
6. Your Rights
If you reside in the EU, you have certain rights regarding your personal data, including:
- Access and obtaining a copy of your data;
- Correction, restriction, or deletion of your data;
- Objecting to processing and marketing communications;
- Filing complaints with EU data protection authorities.
Contact Me
As the data controller under EU law, I am Vitalijs Serguns.
For any questions or concerns, please contact me at:
support@mosaicpins.space